COVID-19 Patient FAQs
Q: Are you open for routine cleanings?
A: We are open for all appointments.
Q: When will you be open for cleanings?
A: Phase 1 starts May 25th, and lasts at least 3 weeks. The earliest we could start cleanings is June 9th, but could be later depending on when the state announces the next phase.
Q: Can I schedule a cleaning for when you're supposed to open?
A: We will call you to schedule your cleaning when we know a finalized opening date.
Q: Have you had any staff or recent patients test positive for
Q: Are you taking new patients?
A: We are accepting new patients.
Q: What extra measures are you taking for patient and staff safety?
A: Along with our normal infection control procedures that we always take, we are:
- Limiting the number of people that you come in contact with at the office.
- All staff and patients must wear masks in the public areas of the office.
- We are adhering to social distancing whenever possible.
- We are providing hand sanitizer for all staff and patients .
- We are not allowing extra people into the office who do not need to be here.
- We are screening all patients the day before and day of appointments, to ensure patients are healthy when they come to the office. If anyone is sick, they will be rescheduled.
- Temperatures are taken on all patients before entering the building. If they have a fever of more than 100.4, they will be sent home.
- We have discarded all magazines, and are strictly limiting waiting room usage.
- All staff are self-assessing each morning. If they are feeling unwell, they will not come to work.
- Staff temperatures are taken when they arrive to work, and periodically throughout the day. If anyone has a fever of more than 100.4, they will be sent home.
- We are disinfecting contact surfaces and bathrooms frequently throughout the day.
- We have upgraded our filters to Merv 13, as well as added new fresh air vents to bring more fresh air into circulation in the office.
- UV lights have been put into the ductwork to help sanitize the air flowing through the ducts.