Celebrating Over 30 Years of Family Dentistry

COVID-19 Patient FAQs

Q: Are you open for routine cleanings?

A: We are currently open for emergency treatment only.

Q: When will you be open for cleanings?

A: Phase 1 starts May 25th, and lasts at least 3 weeks. The earliest we could start cleanings is June 9th, but could be later depending on when the state announces the next phase.

Q: Can I schedule a cleaning for when you're supposed to open?

A: We will call you to schedule your cleaning when we know a finalized opening date.

Q: Have you had any staff or recent patients test positive for COVID-19?

A: No.

Q: Are you taking new patients?

A: We are not currently taking new patients.

Q: What extra measures are you taking for patient and staff safety?

A: Along with our normal infection control procedures that we always take, we are:

  • Limiting the number of people that you come in contact with at the office.
  • All staff and patients must wear masks in the public areas of the office.
  • We are adhering to social distancing whenever possible.
  • We are providing hand sanitizer for all staff and patients .
  • We are not allowing extra people into the office who do not need to be here.
  • We are screening all patients the day before and day of appointments, to ensure patients are healthy when they come to the office. If anyone is sick, they will be rescheduled.
  • Temperatures are taken on all patients before entering the building. If they have a fever of more than 100.4, they will be sent home.
  • We have discarded all magazines, and are strictly limiting waiting room usage.
  • All staff are self-assessing each morning. If they are feeling unwell, they will not come to work.
  • Staff temperatures are taken when they arrive to work, and periodically throughout the day. If anyone has a fever of more than 100.4, they will be sent home.
  • We are disinfecting contact surfaces and bathrooms frequently throughout the day.
  • We have upgraded our filters to Merv 13, as well as added new fresh air vents to bring more fresh air into circulation in the office.
  • UV lights have been put into the ductwork to help sanitize the air flowing through the ducts.

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